⚡ Terms of Service

1. Agreement to Terms

By downloading, installing, accessing, or using the SmartHour mobile application (the "App"), website (www.smarthour.app), or services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you may not use the Service.

SmartHour ("Company," "we," "us," "our") provides an electricity price monitoring application for tracking real-time Nordic Power Exchange (NordPool) electricity prices and receiving personalized recommendations for saving on energy costs.

2. Use of Service

2.1 License Grant

Subject to your compliance with these Terms, SmartHour grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license does not permit you to:

• Sell, rent, lease, transfer, sublicense, or otherwise transfer rights to the Service
• Modify, translate, or create derivative works based on the Service
• Reverse engineer, decompile, disassemble, or attempt to derive source code
• Remove copyright, trademark, or other proprietary notices
• Use the Service for commercial purposes without authorization

2.2 Access Requirements

To use the Service, you must:

• Be at least 13 years old (or the legal age of digital consent in your jurisdiction)
• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations
• Have a compatible device and internet connection

2.3 Data Provided by You

You are responsible for all data, content, and information you provide to the Service. You grant SmartHour a worldwide, royalty-free license to use, copy, distribute, and display your data for the purpose of providing the Service.

3. User Accounts

3.1 Account Creation

When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your password and account information. You agree to notify us immediately of any unauthorized use of your account.

3.2 Your Responsibility

You are solely responsible for all activity that occurs under your account, whether or not authorized by you. You agree to immediately notify SmartHour of any unauthorized access or use of your account.

3.3 Account Termination

You may terminate your account at any time by contacting us or using the account deletion feature in the App. Upon termination, your data will be deleted according to our Data Retention Policy (see our Privacy Policy).

4. Prohibited Conduct

You agree not to use the Service for any unlawful purpose or in violation of these Terms. Prohibited conduct includes, but is not limited to:

4.1 Illegal Activities

• Violating any applicable local, state, national, or international law
• Hacking, unauthorized access, or security breaches
• Framing, scraping, or mirroring the Service
• Circumventing any authentication or security measures

4.2 Harmful Conduct

• Transmitting malware, viruses, or harmful code
• Launching denial-of-service (DoS) attacks
• Attempting to gain unauthorized access to systems or networks
• Interfering with the Service's operation

4.3 Abusive Conduct

• Harassment, bullying, or threatening other users
• Posting hate speech, discriminatory, or offensive content
• Spam, phishing, or social engineering
• Impersonating other users or entities

4.4 Commercial Misuse

• Providing commercial services using the Service without authorization
• Reselling or redistributing the Service
• Using the Service for competitive intelligence gathering
• Scraping NordPool price data (use official NordPool API instead)

4.5 Enforcement

SmartHour reserves the right to investigate and prosecute violations of these Terms to the fullest extent permitted by law. We may permanently ban users who violate these Terms.

5. Intellectual Property Rights

5.1 Company-Owned Content

All content in the Service—including text, graphics, logos, images, audio, video, code, and software—is the exclusive property of SmartHour or its content providers and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited Use License

You may view, download, and print content from the Service for personal, non-commercial use only. You may not reproduce, distribute, or display content without our express written permission.

5.3 Trademarks

SmartHour, the SmartHour logo, and all associated trademarks are the property of SmartHour. You may not use our trademarks without our express written consent.

5.4 User-Generated Content

If you submit feedback, suggestions, or other content to SmartHour, you grant us a worldwide, royalty-free, perpetual license to use such content for improving the Service, subject to our Privacy Policy.

6. Premium Features and Subscriptions

6.1 Premium Subscription

SmartHour offers optional premium features available via paid subscription. Premium features provide enhanced functionality and advanced recommendations.

6.2 Pricing and Billing

• Pricing is displayed before purchase
• Subscriptions renew automatically unless canceled
• You will be billed according to your chosen subscription plan (monthly, annual, etc.)
• All prices are exclusive of applicable taxes

6.3 Free Trial

If a free trial is offered, it is available to new customers only. Free trial access will be converted to paid subscription unless canceled before the trial period ends.

6.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing cycle.

6.5 No Refunds

Except as required by applicable law, subscription fees are non-refundable. If you cancel mid-cycle, you will not receive a refund for the current billing period.

6.6 Changes to Premium Features

SmartHour may modify premium features at any time with 30 days' notice. If material changes significantly diminish premium value, you may cancel without penalty.

7. Limitation of Liability

7.1 Disclaimer of Warranties

7.2 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, SMARTHOUR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.3 Cap on Liability

IN NO EVENT SHALL SMARTHOUR'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE EXCEED THE AMOUNT YOU PAID TO SMARTHOUR IN THE 12 MONTHS PRECEDING THE CLAIM, OR $50, WHICHEVER IS GREATER.

7.4 Applicable to Authorized Partners Only

These limitations do not apply to damages for gross negligence, willful misconduct, or violations of applicable data protection laws.

8. Disclaimers

8.1 Price Information Accuracy

SmartHour provides electricity price data from NordPool, a public market data source. While we strive for accuracy, we do not guarantee that all price information is accurate, complete, or timely. Market prices may change rapidly, and the App may not always reflect real-time prices.

8.2 Energy Savings Not Guaranteed

SmartHour provides recommendations to help you save on electricity costs. However, actual savings depend on factors outside our control, including your electricity consumption patterns, appliance capabilities, and market conditions. We do not guarantee specific energy savings or bill reductions.

8.3 No Professional Advice

SmartHour is not a substitute for professional financial, legal, or energy advice. For important decisions, consult qualified professionals in your jurisdiction.

8.4 Third-Party Services

The Service may integrate with third-party services (NordPool, Firebase, etc.). We are not responsible for third-party services, their accuracy, or their availability. Your use of third-party services is governed by their terms and policies.

8.5 Network Interruptions

SmartHour is subject to network interruptions, technical issues, and maintenance. We do not guarantee uninterrupted access to the Service.

9. Indemnification

You agree to defend, indemnify, and hold harmless SmartHour, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Your user-generated content or feedback

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting support or deleting your account within the App.

10.2 Termination by SmartHour

SmartHour may terminate or suspend your account and access to the Service, with or without cause and with or without notice, including if you:

• Violate these Terms or any applicable law
• Engage in abusive, fraudulent, or harmful conduct
• Repeatedly violate any provision of these Terms
• Fail to pay subscription fees

10.3 Effect of Termination

Upon termination, your license to use the Service ends, and you must delete the App from your device. Sections that should survive termination (limitations of liability, indemnification, etc.) remain in effect.

11. Changes to These Terms

SmartHour may modify these Terms at any time. If we make material changes, we will notify you by:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a notice in the App

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms. If you do not agree with any changes, you may terminate your account.

12. Contact and Dispute Resolution

12.1 Contact Information

12.2 Dispute Resolution

If you have a dispute with SmartHour, please contact us first to attempt informal resolution. If the dispute cannot be resolved informally, either party may pursue formal legal remedies available under applicable law.

12.3 Governing Law

These Terms are governed by the laws of Finland, without regard to conflicts of law principles. You consent to the jurisdiction of Finnish courts for any disputes arising from these Terms.

12.4 EU Users

If you are located in the European Union, you may pursue disputes through your national consumer protection authorities or European alternative dispute resolution mechanisms.

12.5 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and SmartHour regarding the Service and supersede all prior agreements and understandings.